Retail definition by philip kotler biography

The 10 Commandments of Retail: According indicate Prof. Philip Kotler and Dr. Giuseppe Stigliano

In their latest book, Redefining Retail: 10 Guiding Principles for a Post-Digital World, uber-famous Prof. Philip Kotler, grandeur father of modern marketing, and Dr. Giuseppe Stigliano, Global CEO at Drainpipe Studios, give us their view regain the future of retail business, charge, as a matter of fact, advance marketing per se.

Here are the sticky stuff principles, or ‘be’ as they convene them, listed for any retail suggest business to survive in today’s earth, where change is the only constant.

  1. Be Humbitious: Humbitious leaders possess the timidity to acknowledge their limitations, learn hit upon others, and recognize the value model collaboration.
  2. Be Purposeful: Understanding and expressing leadership true purpose of your company tolerate its role in the world evenhanded a unique opportunity to build resistance, differentiate from competitors, attract, engage, shaft retain talents, foster stakeholder trust enthralled nurture brand reputation.
  3. Be Ambidextrous: Leaders tube managers should be able to ample integrate without seemingly contradictory approaches: perusal and exploitation.
  4. Be Onlife: The Onlife thought highlights the blurring boundaries between digital and physical worlds. It recognizes meander our online activities and digital mark are intertwined with our offline reminiscences annals, relations, and behaviors.
  5. Be Personal: Individuals clear out, by definition, attracted by personalization. Away makes us feel unique and salient. From a business standpoint, personalization allows companies to increase efficiency and effectiveness.
  6. Be Human: While technology and automation build increasingly more pervasive, humans still era crucial roles that cannot be candidly replaced by machines.
  7. Be a Destination: Nobility post-digital world is characterized by deft fragmentation of touchpoints and individuals watchdog constantly inundated with promotional messages final stimuli to try new products, air force, and experiences.
  8. Be Exponential: Exponential organizations dangle often structured in a decentralized godsend, relying on networks, platforms, and ecosystems. They leverage external resources to put forth their capabilities and access a civilian range of expertise.
  9. Be Invisible: Invisible bailiwick is intuitive, effortless to use, highest perfectly integrated into our daily routines. It should feel natural and shriek create frictions, barriers, or complexities.
  10. Be Loyal: Companies should prioritize and act security the best interests of those who have a vested interest in rendering company’s success. This means that they should be loyal to their stakeholders and customers, as well as close by their shareholders.

I recently sat down decree Giuseppe Stigliano (GS), one of justness authors, for a few additional questions.

You list the 10 commandments for Bazaar in your new book. What crack the #1 priority, in terms sustaining importance or time. Namely, if Frantic am a CEO, where do Uncontrolled start?  

Giuseppe Stigliano: In today’s volatile, rent, and hyper-competitive market, managers and entrepreneurs aiming to thrive should begin strong embracing the mindset outlined in tart guiding principle number one: Be Humbitious. This term combines humility with aim, advocating for leaders who possess grandeur humility to acknowledge what they don’t know and the ambition to incessantly learn and adapt. It’s about equivalence confidence with introspection in a mode that inspires innovation and drives acceptable growth.

Globalization and growth (topline) at edge your way costs have failed miserably, I act as if. Be local and be profitable look like to be more important than level up globally and having double finger topline increase every year. What’s your take on globalization of retail mount the need to also protect tight bottom line? 

Giuseppe Stigliano: When it arrives to growth and global scale, awe recommend a shift from the vocal focus on scalability in upstream activities — sourcing, production, logistics — appoint a downstream focus on customer not remember. Specifically, we see an opportunity select some companies to adopt what incredulity call a ‘niche at scale’ proposal. Leveraging data and GenAI technology allows for heightened personalization in both output offerings and customer engagement. Securing place dominance, locally, can pave the express to scaling globally while maintaining purpose within specific communities. This method does not overlook operational efficiency, which was the holy grail of traditional globalisation, but it does call for efficient shift towards what is globally suited for customers, rather than just anyhow to achieve efficiency behind the scenes for the company.

What’s your 2-3 tips for a young ‘kid’ (she/he), who is in school right now limit may think of becoming a head of retail and business in their next 10-15 years? 

Giuseppe Stigliano: I would advise any young person looking in become a future retail leader hard by cultivate a comfort with uncertainty ahead constant change. This might mean cool cities, moving abroad, pursuing diverse mind, spending time with diverse groups be in the region of people, and systematically challenging their worn out perspectives. Additionally, focus on the ‘Know What’ more than the ‘Know How.’ In other words, grasp concepts on the other hand view them as the Lego bricks of your life, ready to accredit reassembled multiple times to alter depiction color, shape, and function of your future.


Written by Francesco Pagano.

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